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Frequently asked questions

Australian / New Zealand Standards Certified


Puma Safety is a global brand however the styles that Trading Downunder import are specifically made for the Australian and New Zealand market. Safety Footwear imported by Trading Downunder Pty Ltd is certified to the Australian and New Zealand Standards AS 2210.3:2019. To ensure that the Puma Safety Footwear you are purchasing is certified to the Australian/New Zealand standards, always check the label in the tongue of the shoe. Here you will find:

  • The Benchmark logo
    This logo along with the the Australian/New Zealand Standards number for Occupational protective footwear - Specification for safety footwear.
  • The Item number
    Puma Safety Footwear item numbers consist of 6 numbers and all begin with the number 6. Puma Safety Footwear change the last digit of their item numbers according to the country in which they are sold. All styles in Australia and New Zealand end in the number "7".




Manufacturing Warranty


Our safety footwear carries a manufacturer’s warranty for a period of 6 months from the date of purchase against defective workmanship and/or materials, if worn under normal conditions for the purpose intended. This warranty will be void if in the opinion of our technical manager the product has been subjected to abuse or excessive wear and tear including exposure to cement, lime, chemicals, water or heat, if the product was not designed to be worn in those conditions. As a condition of the warranty you must present evidence of the date and place of purchase in the event of any claim.




Benchmark


The BSI’s Benchmark Product Certification logo indicates that the conformity of our product is based on technical documentation and an annual review of our manufacturing and quality control process to monitor our ability to consistently produce products is in compliance with AS 2210.3:2019.





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